How To Fix KCONS009 - Communication index exceeded.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: KCONS - Consent Data: Message class

  • Message number: 009

  • Message text: Communication index exceeded.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message KCONS009 - Communication index exceeded. ?

    The SAP error message KCONS009: Communication index exceeded typically occurs in the context of SAP Controlling (CO) when there is an issue with the communication index used for data transfer between different components or systems. This error can arise due to various reasons, including configuration issues, data volume, or system limitations.

    Causes:

    1. Exceeding Limits: The communication index may have exceeded the predefined limits set in the system. This can happen if there is a large volume of data being processed or if the configuration settings are not optimized for the current workload.
    2. Configuration Issues: Incorrect settings in the controlling area or related configuration can lead to this error. This includes settings related to the communication index or data transfer parameters.
    3. System Performance: If the system is under heavy load or if there are performance issues, it may not be able to handle the communication index properly.
    4. Data Integrity Issues: Corrupted or inconsistent data can also lead to this error, especially if the data being processed does not conform to expected formats or structures.

    Solutions:

    1. Check Configuration: Review the configuration settings related to the communication index in the SAP system. Ensure that they are set correctly and are appropriate for the volume of data being processed.
    2. Increase Limits: If applicable, consider increasing the limits for the communication index in the system settings. This may involve adjusting parameters in the configuration to allow for a higher volume of data.
    3. Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider optimizing performance or scheduling data processing during off-peak hours.
    4. Data Cleanup: Review the data being processed for any inconsistencies or corruption. Clean up any problematic data that may be causing the issue.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be updates or fixes available that can resolve the issue.
    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the context of the error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CO, such as KOB1 (Order Information System) or KSB1 (Cost Centers: Actual Line Items), which may help in diagnosing the issue.
    • System Logs: Check system logs (SM21) and application logs (SLG1) for additional error messages or warnings that may provide more context about the issue.
    • Performance Monitoring Tools: Utilize SAP performance monitoring tools (like ST03N) to analyze system performance and identify bottlenecks.

    By following these steps, you should be able to diagnose and resolve the KCONS009 error in your SAP system.

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