How To Fix KB320 - You cannot call up the document display for this line

SAP Error Message - Details

• Message type: E = Error

• Message class: KB - Controlling: Reporting

• Message number: 320

• Message text: You cannot call up the document display for this line

What causes this issue?

You cannot display the original document for the selected row, because
The original document is a cost accounting document and you are already
in the document display for Cost Accounting, or because
No display transaction yet exists for this original document type

System Response

Document display call-up is rejected.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message KB320 - You cannot call up the document display for this line ?

  The SAP error message KB320, which states "You cannot call up the document display for this line," typically occurs in the context of financial documents, particularly when trying to display or access a document that is not available for viewing. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes of Error KB320
  
  Document Not Posted: The document you are trying to access may not have been posted yet or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Document Type Restrictions: Certain document types may have restrictions on display based on configuration settings.
  Line Item Not Available: The specific line item you are trying to access may not exist or may have been cleared.
  Data Consistency Issues: There may be inconsistencies in the database that prevent the document from being displayed.
  
  Solutions to Error KB320
  
  
  Check Document Status: Verify if the document has been posted and is available in the system. You can do this by checking the relevant transaction codes (e.g., FB03 for document display).
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to view the document. This can be checked with the help of your SAP security team.
  
  
  Check Document Type: Review the configuration settings for the document type in question to ensure that it allows for display.
  
  
  Verify Line Item: Make sure that the line item you are trying to access exists and has not been cleared or deleted.
  
  
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for any data consistency issues or to perform a database check.
  
  
  Use Alternative Transactions: If you are unable to access the document through the usual transaction, try using alternative transactions or reports that may provide access to the information you need.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), and FBL5N (Customer Line Item Display).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  Documentation: Review SAP documentation or help files for more detailed explanations of document handling and display issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.