How To Fix KB123 - Position the cursor on a partner field

SAP Error Message - Details

• Message type: E = Error

• Message class: KB - Controlling: Reporting

• Message number: 123

• Message text: Position the cursor on a partner field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message KB123 - Position the cursor on a partner field ?

  The SAP error message "KB123 Position the cursor on a partner field" typically occurs in the context of partner functions in SAP, particularly when working with business partner data or during document processing where partner roles (like customer, vendor, etc.) are involved.
  Cause:
  This error message usually indicates that the system expects the user to select or position the cursor on a specific partner field (such as a customer or vendor field) before proceeding with an action. This can happen in various scenarios, such as:
  
  Missing Partner Information: The required partner information is not filled in or is incomplete.
  Incorrect Field Selection: The user may be trying to perform an action without having the cursor in the correct field that is relevant to the partner function.
  User Interface Navigation: The user may have navigated away from the required field or is in a different section of the screen.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Position the Cursor: Ensure that your cursor is positioned on the appropriate partner field. This could be a field for a customer, vendor, or any other partner-related information that is relevant to the transaction you are trying to perform.
  
  
  Check for Required Fields: Make sure that all mandatory fields related to the partner function are filled out correctly. Look for any fields that are marked with an asterisk (*) or highlighted in some way.
  
  
  Review Partner Functions: If you are working with a specific document (like a sales order or purchase order), check the partner functions tab to ensure that all necessary partner roles are defined and correctly assigned.
  
  
  Consult Documentation: If you are unsure which field to focus on, refer to the SAP documentation or help resources related to the specific transaction or module you are working with.
  
  
  User Training: If this error occurs frequently, consider providing additional training for users on how to navigate partner fields and understand the importance of positioning the cursor correctly.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to this error message. Sometimes, there may be patches or updates that address specific issues.
  Transaction Codes: Familiarize yourself with the transaction codes related to partner functions, such as BP (Business Partner) or VA01 (Create Sales Order), to understand where this error might occur.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.