How To Fix K9237 - Contents of the clipboard cannot be inserted

SAP Error Message - Details

• Message type: E = Error

• Message class: K9 - CO Planning Processor

• Message number: 237

• Message text: Contents of the clipboard cannot be inserted

What causes this issue?

The result of an internal check was that the clipboard cannot be
inserted since entries from the clipboard and entries in the target
area are not compatible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message K9237 - Contents of the clipboard cannot be inserted ?

  The SAP error message K9237, which states "Contents of the clipboard cannot be inserted," typically occurs when a user attempts to paste data from the clipboard into an SAP GUI field, but the system is unable to process the clipboard contents. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Clipboard Format: The data in the clipboard may not be in a format that SAP can recognize or accept. For example, if the clipboard contains rich text or images, SAP may not be able to handle it.
  SAP GUI Version: Older versions of the SAP GUI may have limitations or bugs related to clipboard operations.
  Security Settings: Some security settings or policies on the user's machine or network may restrict clipboard operations.
  Data Size: If the data being copied is too large, it may exceed the limits that SAP can handle.
  SAP Session Issues: Sometimes, the SAP session may have issues that prevent clipboard operations from functioning correctly.
  
  Solutions:
  
  Check Clipboard Contents: Ensure that the data you are trying to paste is plain text and does not contain any formatting. You can try pasting it into a simple text editor (like Notepad) first to strip any formatting.
  Use Keyboard Shortcuts: Instead of using the right-click context menu to paste, try using keyboard shortcuts (Ctrl + V) to see if that works.
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI. If not, consider updating to the latest version to benefit from bug fixes and improvements.
  Restart SAP Session: Log off and log back into your SAP session to refresh it. This can sometimes resolve temporary issues.
  Check Security Settings: Review any security software or group policies that may be affecting clipboard functionality. You may need to consult with your IT department.
  Reduce Data Size: If you are trying to paste a large amount of data, try breaking it into smaller chunks and pasting them one at a time.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Documentation: Review SAP documentation related to clipboard operations and data entry to ensure compliance with best practices.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.