How To Fix K/104 - Error occurred in derivation step "Read Customer Hierarchy"


K/104 - Overview

  • Message type: E = Error

  • Message class: K/ -

  • Message number: 104

  • Message text: Error occurred in derivation step "Read Customer Hierarchy"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message K/104 - Error occurred in derivation step "Read Customer Hierarchy" ?
    The SAP error message K/104, which states "Error occurred in derivation step 'Read Customer Hierarchy'," typically occurs in the context of cost center accounting or profitability analysis when the system is unable to read the customer hierarchy data during the derivation process. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
    Causes:
    
    
    Missing Customer Hierarchy Data: The customer hierarchy data may not be maintained correctly in the system. This could be due to missing entries or incorrect configurations.
    
    
    Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the customer hierarchy data.
    
    
    Incorrect Configuration: The derivation strategy or rules may not be set up correctly in the system, leading to failures in reading the hierarchy.
    
    
    Data Consistency Issues: There may be inconsistencies in the master data related to customers or hierarchies, such as missing or incorrect relationships.
    
    
    Technical Issues: There could be underlying technical

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