How To Fix JITOUT110 - No call type could be determined for number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: JITOUT - Messages for JIT Outbound

• Message number: 110

• Message text: No call type could be determined for number &1

What causes this issue?

The system has tried to determine the call type using call number &v1&
via the associated number range interval. The following rules are valid
for number range object 'PABHD':
-,,Interval '01' is reserved for the (previous) summarized JIT call.
-,,Interval '02' is reserved for JIT outbound.

System Response

The system has terminated the process.

How to fix this error?

Check the settings of number range object 'PABHD' via the
<DS:TRAN.SNRO>Number Range Object Maintenance</> function.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JITOUT110 - No call type could be determined for number &1 ?

  The SAP error message JITOUT110 indicates that the system is unable to determine a call type for a specific number (represented by &1). This error typically occurs in the context of the SAP system's integration with telecommunication systems, particularly when dealing with call handling or telephony integration.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Missing Configuration: The call type for the specified number may not be configured in the system. This could be due to missing entries in the relevant tables or settings that define how different call types are handled.
  
  
  Incorrect Number Format: The number provided may not be in the expected format, leading the system to be unable to match it with a defined call type.
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the number, such as it not being linked to the correct business partner or telephony settings.
  
  
  System Integration Issues: If the SAP system is integrated with external telephony systems, there may be issues with the integration that prevent the system from determining the call type.
  
  
  Solution:
  To resolve the JITOUT110 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the call type for the number in question is correctly configured in the SAP system. This may involve checking the relevant customizing settings in the SAP system (e.g., transaction codes like SPRO for configuration).
  
  
  
  Validate Number Format:
  
  Ensure that the number is in the correct format as expected by the system. This may involve checking for country codes, area codes, or any other formatting requirements.
  
  
  
  Review Data Consistency:
  
  Check the master data related to the number, such as business partner data, to ensure that it is correctly set up and linked to the appropriate telephony settings.
  
  
  
  Integration Check:
  
  If applicable, review the integration settings between SAP and any external telephony systems to ensure that they are functioning correctly and that there are no connectivity issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring call types and handling telephony integration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table data).
  SAP Notes: Check for any SAP Notes related to JITOUT110 or telephony integration issues that may provide additional insights or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the JITOUT110 error and implement a suitable solution.