How To Fix JIT00654 - Several IBase numbers have been found for internal call number &1

JIT00654 - Overview

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 654

• Message text: Several IBase numbers have been found for internal call number &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00654 - Several IBase numbers have been found for internal call number &1 ?

  The SAP error message JIT00654 indicates that multiple Installation Base (IBase) numbers have been found for a specific internal call number. This situation typically arises in the context of service management or customer service scenarios where the system is trying to identify a unique IBase record associated with a particular service call or internal call.
  
  Cause:
  
  Multiple IBase Records: The primary cause of this error is that there are multiple IBase records associated with the same internal call number. This can happen if the system has been configured to allow multiple installations or configurations for a single service call.
  Data Integrity Issues: There may be inconsistencies or duplications in the data related to the IBase records in the system.
  Configuration Errors: Incorrect configuration in the system settings related to IBase management or service order processing can lead to this issue.
  
  
  Solution:
  
  Review IBase Records: Check the IBase records associated with the internal call number. You can