How To Fix JIT00560 - Call type for JIT customer &1 is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 560

• Message text: Call type for JIT customer &1 is not maintained

What causes this issue?

The call type must have been entered at the JIT customer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the <DS:TRAN.JITV>JIT basic data</> enter the call type, which you
use for supplying the corresponding JIT customer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00560 - Call type for JIT customer &1 is not maintained ?

  The SAP error message JIT00560 indicates that there is an issue with the call type configuration for a Just-In-Time (JIT) customer. Specifically, it means that the system cannot find a maintained call type for the specified JIT customer, which is identified by the placeholder &1 in the error message.
  Cause:
  The primary cause of this error is that the call type for the specified JIT customer has not been defined or maintained in the system. This can happen due to:
  
  Missing Configuration: The call type for the JIT customer has not been set up in the system.
  Incorrect Customer Data: The customer data may be incomplete or incorrectly configured.
  Data Migration Issues: If data was migrated from another system, the call type might not have been transferred correctly.
  
  Solution:
  To resolve the JIT00560 error, you can follow these steps:
  
  
  Check Call Type Configuration:
  
  Go to the JIT configuration settings in SAP.
  Navigate to the relevant area where call types are defined (usually under Logistics or JIT settings).
  Ensure that the call type for the specific JIT customer is maintained.
  
  
  
  Maintain Call Type:
  
  If the call type is missing, create a new entry for the call type associated with the JIT customer.
  Ensure that all required fields are filled out correctly.
  
  
  
  Verify Customer Master Data:
  
  Check the customer master data for the JIT customer in question.
  Ensure that all necessary information, including the call type, is correctly entered.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on maintaining JIT call types.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or VD02 to maintain customer master data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By ensuring that the call type is properly maintained for the JIT customer, you should be able to resolve the JIT00560 error and continue with your processes.