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Message type: E = Error
Message class: JIT00 - JIT: Messages for JIT Process
Message number: 412
Message text: Action terminated at user's request
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JIT00412
- Action terminated at user's request ?The SAP error message JIT00412, which states "Action terminated at user's request," typically occurs when a user manually cancels a process or transaction in the SAP system. This can happen in various contexts, such as during the execution of a report, transaction, or background job.
Cause:
- User Intervention: The most common cause is that the user has clicked the "Cancel" button or has otherwise interrupted the process.
- Timeouts: If a process takes too long, a user might decide to cancel it.
- System Performance: Slow system performance may lead users to believe that the process is stuck, prompting them to cancel it.
- User Error: Sometimes, users may accidentally cancel a process without intending to do so.
Solution:
- Re-run the Process: If the cancellation was unintentional, simply re-initiate the process or transaction.
- Check System Performance: If the process is frequently being canceled due to slow performance, it may be worth investigating system performance issues. This could involve checking server load, database performance, or network issues.
- User Training: Ensure that users are trained on how to properly execute transactions and understand the implications of canceling processes.
- Review Logs: Check system logs or transaction logs to see if there are any underlying issues that might be causing the process to take longer than expected.
- Increase Timeout Settings: If applicable, consider adjusting timeout settings for long-running processes to prevent users from canceling them prematurely.
Related Information:
If the issue persists or if you suspect it is related to a deeper system issue, it may be beneficial to consult with your SAP Basis team or SAP support for further investigation.
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