How To Fix JIT00411 - You can only create a delivery for a selected customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JIT00 - JIT: Messages for JIT Process

  • Message number: 411

  • Message text: You can only create a delivery for a selected customer

  • Show details Hide details
  • What causes this issue?

    You have selected JIT calls that are delivered to different customers.

    System Response

    The system was unable to create the delivery.

    How to fix this error?

    You can only create deliveries for one JIT call customer at a time.
    Please check the data you have selected.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message JIT00411 - You can only create a delivery for a selected customer ?

    The SAP error message JIT00411, which states "You can only create a delivery for a selected customer," typically occurs in the context of Just-In-Time (JIT) delivery processes. This error indicates that the system is preventing the creation of a delivery because the customer associated with the order is not eligible for delivery under the current conditions.

    Causes:

    1. Customer Selection: The customer for whom you are trying to create a delivery may not be selected or may not meet the criteria set in the system.
    2. Delivery Restrictions: There may be specific restrictions or settings in the customer master data that prevent deliveries from being created for that customer.
    3. Order Type: The order type associated with the delivery may not be configured to allow deliveries for certain customers.
    4. Incomplete Data: Required fields or data related to the customer or order may be incomplete or incorrect.

    Solutions:

    1. Check Customer Selection: Ensure that the correct customer is selected in the delivery creation process. Verify that the customer is active and eligible for deliveries.
    2. Review Customer Master Data: Go to the customer master data (transaction code XD03 for display) and check for any restrictions or settings that might prevent deliveries. Look for fields related to delivery blocks or other relevant settings.
    3. Verify Order Type Configuration: Check the configuration of the order type being used to ensure it allows deliveries for the selected customer. This may require access to the configuration settings in the SAP system.
    4. Complete Required Data: Ensure that all necessary data related to the customer and order is complete and accurate. This includes checking for any missing information in the sales order or delivery document.
    5. Consult with SAP Support: If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and XD03 (Display Customer).
    • SAP Documentation: Review SAP documentation or help files related to JIT delivery processes and customer master data management.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create deliveries for the selected customer.

    By following these steps, you should be able to identify the cause of the JIT00411 error and implement the appropriate solution.

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