How To Fix JIT00202 - User configuration could not be saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: JIT00 - JIT: Messages for JIT Process

  • Message number: 202

  • Message text: User configuration could not be saved

  • Show details Hide details
  • What causes this issue?

    The user-specific configuration could not be written to the database.
    It is possible that the database table is locked.
    &SYSTEM_RESPONSE
    The system has not saved your settings.

    How to fix this error?

    Try to save the configuration again later. If problems still occur,
    please contact your system administration.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message JIT00202 - User configuration could not be saved ?

    The SAP error message JIT00202, which states "User configuration could not be saved," typically occurs when there is an issue with saving user-specific settings or configurations in the SAP system. This can happen for various reasons, and understanding the cause is essential for finding a solution.

    Possible Causes:

    1. Authorization Issues: The user may not have the necessary permissions to save configurations. This can happen if the user role does not include the required authorizations for the specific transaction or configuration.

    2. Technical Issues: There may be technical problems with the SAP system, such as database connectivity issues, system performance problems, or temporary system outages.

    3. User Profile Issues: The user profile may be corrupted or not properly set up, preventing the saving of configurations.

    4. Data Consistency Issues: There may be inconsistencies in the data being saved, such as invalid entries or missing required fields.

    5. System Settings: Certain system settings or parameters may restrict the saving of user configurations.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to save configurations. This can be done by reviewing the user's role assignments and authorization objects.

    2. Technical Troubleshooting:

      • Check the SAP system logs (transaction SM21) for any related error messages that could provide more context.
      • Verify the database connection and ensure that the system is functioning correctly.
    3. User Profile Review: Review the user profile settings in transaction SU01. If necessary, recreate the user profile or reset it to default settings.

    4. Data Validation: Ensure that all required fields are filled out correctly and that the data being saved is valid. Check for any error messages that may indicate specific issues with the data.

    5. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve the issue.

    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps taken before encountering the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SM21 (System Log), and ST22 (Dump Analysis) for troubleshooting.
    • User Roles and Authorizations: Understanding how user roles and authorizations work in SAP can help prevent similar issues in the future.
    • SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the JIT00202 error and implement a suitable solution.

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