How To Fix JIT00022 - Unable to determine sold-to party (&1 &2 &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: JIT00 - JIT: Messages for JIT Process

• Message number: 022

• Message text: Unable to determine sold-to party (&1 &2 &3)

What causes this issue?

The sold-to party could not be determined for the following values:
Vendor number at customer location: &V1&
Customer plant : &V2&
Unloading point : &V3&

How to fix this error?

Check the relevant master data in the SAP system and the JIT basic
data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message JIT00022 - Unable to determine sold-to party (&1 &2 &3) ?

  The SAP error message JIT00022, which states "Unable to determine sold-to party (&1 &2 &3)," typically occurs in the context of sales and distribution processes, particularly when dealing with sales orders, deliveries, or related documents. This error indicates that the system is unable to identify the sold-to party (the customer who is purchasing the goods) based on the provided information.
  Causes:
  
  
  Missing or Incorrect Customer Master Data: The sold-to party may not be correctly set up in the customer master data. This could be due to missing entries or incorrect data in the customer records.
  
  
  Incorrect Sales Area: The sales area (which includes the sales organization, distribution channel, and division) may not be correctly defined for the sold-to party.
  
  
  Inconsistent Data: There may be inconsistencies in the data between the sales order and the customer master data, such as the customer not being assigned to the relevant sales area.
  
  
  Data Migration Issues: If data has been migrated from another system, there may be issues with the integrity of the customer data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  
  
  Solutions:
  
  
  Check Customer Master Data: Verify that the sold-to party exists in the customer master data. You can do this by using transaction code XD03 (Display Customer) to check the details of the customer.
  
  
  Verify Sales Area Assignment: Ensure that the customer is assigned to the correct sales area. This can be checked in the customer master data under the sales area data.
  
  
  Review Sales Order Data: Check the sales order or delivery document for any inconsistencies or missing information related to the sold-to party.
  
  
  Data Consistency Check: If data has been migrated, perform a consistency check to ensure that all necessary data is present and correctly linked.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to view and process the customer data.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), VA03 (Display Sales Order), and VL03N (Display Outbound Delivery) to investigate the issue further.
  SAP Documentation: Refer to SAP Help documentation for detailed information on customer master data and sales order processing.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the JIT00022 error and implement the necessary solutions to resolve it.