How To Fix J3562 - Additional info. for savings book &1 in company code &2 cannot be found

SAP Error Message - Details

• Message type: E = Error

• Message class: J3 - Dialog Messages for Data Pool Entry Transactions

• Message number: 562

• Message text: Additional info. for savings book &1 in company code &2 cannot be found

What causes this issue?

The system cannot find company code &V2&. The external savings account
number is &V3&.
This data record was not included in the regulatory data record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the additional information was input into the system using
an online transaction or external data transfer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message J3562 - Additional info. for savings book &1 in company code &2 cannot be found ?

  The SAP error message J3562 indicates that there is an issue related to the savings book in the specified company code. This error typically arises when the system cannot find the additional information required for the savings book in the specified company code.
  Cause:
  
  Missing Data: The additional information for the savings book may not have been maintained in the system for the specified company code.
  Configuration Issues: There may be configuration issues in the settings related to savings books or the company code.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from retrieving the necessary information.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  
  Solution:
  
  
  Check Data Maintenance:
  
  Go to the relevant transaction (e.g., transaction code OJ61) to check if the additional information for the savings book is maintained for the specified company code.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for savings books in the system. This can be done through the SPRO transaction (SAP Reference IMG).
  Ensure that the settings for the company code are correctly defined.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for data consistency in the savings book and related tables.
  If inconsistencies are found, they may need to be corrected.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the savings book data. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on the specific error message and related processes.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or SAP Help Desk for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OJ61 (for savings book maintenance) and SE16 (for data table checks).
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message J3562.