How To Fix J3391 - External number range: & object, interval &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: J3 - Dialog Messages for Data Pool Entry Transactions

  • Message number: 391

  • Message text: External number range: & object, interval &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message J3391 - External number range: & object, interval & ?

    The SAP error message J3391, which states "External number range: & object, interval &," typically occurs when there is an issue with the external number range configuration for a specific object in the SAP system. This error can arise in various contexts, such as when creating or processing documents that require a unique number assignment.

    Cause:

    1. Number Range Not Defined: The external number range for the specified object has not been defined in the system.
    2. Number Range Interval Issues: The number range interval may not be properly configured, or it may be inactive.
    3. Authorization Issues: The user may not have the necessary authorizations to access or use the specified number range.
    4. Number Range Exhaustion: The defined number range may have been exhausted, meaning all available numbers have been assigned.

    Solution:

    1. Check Number Range Configuration:

      • Go to transaction code SNRO (Number Range Objects).
      • Enter the object name related to the error and check if the number range is defined.
      • Ensure that the number range intervals are correctly set up and active.
    2. Define or Adjust Number Range:

      • If the number range is not defined, you may need to create a new number range interval.
      • If the existing interval is exhausted, you can extend the range or create a new interval.
    3. Check Authorizations:

      • Ensure that the user has the necessary authorizations to use the number range. This can be checked in transaction SU53 or by consulting with your security team.
    4. Consult Documentation:

      • Review the SAP documentation or help files related to the specific object to understand the requirements for number range configuration.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • SNRO: To manage number range objects.
      • SNUM: To display and maintain number ranges.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to number ranges.
    • Custom Development: If the number range is part of a custom development, ensure that the custom code adheres to the standard practices for number range management.

    By following these steps, you should be able to resolve the J3391 error and ensure that the external number range is properly configured for the specified object.

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