How To Fix J-866 - Cannot generate the portfolio hierarchy; see the long text

SAP Error Message - Details

• Message type: E = Error

• Message class: J- -

• Message number: 866

• Message text: Cannot generate the portfolio hierarchy; see the long text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J-866 - Cannot generate the portfolio hierarchy; see the long text ?

  The SAP error message J-866, which states "Cannot generate the portfolio hierarchy; see the long text," typically occurs in the context of SAP Portfolio and Project Management (PPM) when there is an issue with generating or displaying the portfolio hierarchy. This error can arise due to various reasons, including configuration issues, data inconsistencies, or missing authorizations.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the portfolio or project structures, such as missing or incorrect entries in the database.
  Configuration Issues: The system may not be properly configured to generate the portfolio hierarchy. This could include missing settings in the customizing or configuration of the PPM module.
  Authorization Problems: The user may not have the necessary authorizations to access the data required to generate the hierarchy.
  Technical Issues: There could be underlying technical issues, such as problems with the database or system performance that prevent the hierarchy from being generated.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the data related to the portfolio and projects to ensure that all necessary entries are present and correct.
  Use transaction codes like CJ20N (Project Builder) to check for any inconsistencies in project structures.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration for the portfolio hierarchy is correctly set up in the system. This can be done through the SPRO transaction (SAP Reference IMG).
  Check the settings under the Portfolio Management section to ensure that all necessary parameters are configured.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the appropriate authorizations to access the portfolio and project data.
  Use transaction SU53 to check for any authorization failures after the error occurs.
  
  
  
  Consult Long Text:
  
  The error message suggests checking the long text for more details. You can do this by navigating to the error message in the system and viewing the long text, which may provide specific guidance on the issue.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that could provide more context on the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error details and any relevant logs or traces.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N, SPRO, SU53, SM21, and ST22.
  Documentation: Refer to SAP documentation and notes related to Portfolio and Project Management for additional troubleshooting steps and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the J-866 error in SAP.