How To Fix J-816 - Cannot find tree structure of portfolio hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: J- -

• Message number: 816

• Message text: Cannot find tree structure of portfolio hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message J-816 - Cannot find tree structure of portfolio hierarchy ?

  The SAP error message J-816, "Cannot find tree structure of portfolio hierarchy," typically occurs in the context of SAP Portfolio and Project Management (PPM) when the system is unable to retrieve or display the hierarchical structure of a portfolio. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incomplete Data: The portfolio hierarchy may not be fully defined or may have missing nodes or links.
  Authorization Issues: The user may not have the necessary authorizations to view the portfolio hierarchy.
  Configuration Issues: There may be configuration problems in the system that prevent the hierarchy from being displayed correctly.
  Data Consistency Issues: There may be inconsistencies in the underlying data that prevent the hierarchy from being constructed.
  System Errors: Temporary system errors or issues with the database can also lead to this error.
  
  Solutions:
  
  
  Check Portfolio Hierarchy Configuration:
  
  Ensure that the portfolio hierarchy is correctly defined in the system. Check for any missing nodes or incorrect links.
  Use transaction codes like CJ20N (Project Builder) or CJ30 (Project Structure) to review the hierarchy.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the portfolio hierarchy. Check the user roles and authorizations in transaction PFCG.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the portfolio data to identify and resolve any inconsistencies. This can often be done through specific reports or transactions in SAP.
  
  
  
  Rebuild the Hierarchy:
  
  If the hierarchy is corrupted, you may need to rebuild it. This can involve re-creating nodes or re-establishing links between them.
  
  
  
  Check for System Errors:
  
  Look at system logs (transaction SM21) or short dumps (transaction ST22) to identify any underlying system issues that may be causing the error.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N, CJ30, and PFCG for managing projects and authorizations.
  Documentation: Review SAP documentation related to Portfolio and Project Management for best practices in managing hierarchies.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the J-816 error in SAP.