How To Fix J-808 - Cannot generate the portfolio hierarchies; table locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: J- -

• Message number: 808

• Message text: Cannot generate the portfolio hierarchies; table locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message J-808 - Cannot generate the portfolio hierarchies; table locked by another user ?

  The SAP error message J-808, which states "Cannot generate the portfolio hierarchies; table locked by another user," typically occurs in the context of SAP Portfolio and Project Management (PPM) when a user attempts to generate or modify portfolio hierarchies while another user has locked the relevant database table.
  Cause:
  
  Table Locking: The error is primarily caused by a table lock, which occurs when another user or process is currently accessing or modifying the same data. This can happen during operations such as creating, updating, or deleting portfolio hierarchies.
  Long-Running Transactions: If a transaction takes a long time to complete, it can hold a lock on the table, preventing other users from accessing it.
  Concurrent Users: Multiple users trying to access or modify the same data simultaneously can lead to locking issues.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to generate the portfolio hierarchies again. The lock may be released once the other user completes their transaction.
  Identify the Lock: If the issue persists, you can identify which user or process is holding the lock:
  
  Use transaction code SM12 to view and manage locks. This transaction allows you to see the list of locks and the users holding them.
  If necessary, you can ask the user holding the lock to complete their transaction or release the lock.
  
  
  Check for Long-Running Transactions: Use transaction code SM66 (Global Work Process Overview) or SM50 (Process Overview) to check for long-running transactions that might be causing the lock.
  Contact SAP Basis Team: If you are unable to resolve the issue, it may be necessary to contact your SAP Basis team. They can help investigate the locking issue further and may be able to release the lock if appropriate.
  Review Custom Code: If you have custom code that interacts with portfolio hierarchies, review it to ensure it is not causing unnecessary locks.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. SAP uses different types of locks (exclusive, shared) to manage data integrity.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage locks.
  SM50: To monitor active processes.
  SM66: To monitor global processes.
  
  
  User Training: Ensure that users are trained on how to properly manage their transactions to minimize locking issues.
  
  By following these steps, you should be able to resolve the J-808 error and successfully generate the portfolio hierarchies in SAP.