How To Fix IX067 - No person could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 067

• Message text: No person could be determined

What causes this issue?

The organizational data (for example, work center, position,
organizational unit) is missing, or the assignment of a person to the
existing organizational data is missing.
&VORGEHEN&
Make the necessary data entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IX067 - No person could be determined ?

  The SAP error message IX067 "No person could be determined" typically occurs in the context of SAP's Human Capital Management (HCM) or related modules when the system is unable to identify a person or employee record based on the input data provided. This can happen in various scenarios, such as during time entry, payroll processing, or when trying to access employee-related information.
  Causes:
  
  Missing or Incorrect Personnel Number: The personnel number entered may not exist in the system or may be incorrectly formatted.
  Data Inconsistencies: There may be inconsistencies in the employee master data, such as missing infotypes or incorrect status.
  Authorization Issues: The user may not have the necessary authorizations to view or access the employee data.
  Organizational Structure Changes: Changes in the organizational structure or employee assignments may lead to the inability to find the person.
  Inactive Employee Records: The employee record may be inactive or terminated, leading to the system not being able to retrieve the information.
  
  Solutions:
  
  Verify Personnel Number: Check the personnel number entered for accuracy. Ensure it exists in the system.
  Check Employee Master Data: Review the employee's master data in the system to ensure all required infotypes are correctly filled out and that the employee is active.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the employee data. This may involve checking roles and permissions in the user profile.
  Consult Organizational Structure: If there have been recent changes in the organizational structure, verify that the employee is correctly assigned to the appropriate organizational units.
  Check for Inactive Records: If the employee has been terminated or is inactive, confirm whether the action is correct and if the data should still be accessible.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's details.
  Infotypes: Familiarize yourself with relevant infotypes (e.g., 0001 for Organizational Assignment, 0002 for Personal Data) to ensure all necessary information is present.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.