How To Fix IX065 - No contact person has been entered for the specified customer

IX065 - Overview

• Message type: E = Error

• Message class: IX - Messages for Service Processing

• Message number: 065

• Message text: No contact person has been entered for the specified customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IX065 - No contact person has been entered for the specified customer ?

  The SAP error message IX065, which states "No contact person has been entered for the specified customer," typically occurs when you are trying to perform an action related to a customer in the SAP system, but the system cannot find a designated contact person for that customer. This can happen in various modules, such as Sales and Distribution (SD) or Customer Relationship Management (CRM).
  
  Cause:
  
  Missing Contact Person: The primary cause of this error is that the customer master data does not have a contact person assigned. This can happen if the customer was created without specifying a contact person or if the contact person was deleted or not maintained properly.
  Data Inconsistency: There may be inconsistencies in the customer master data, leading to the absence of a contact person.
  
  Configuration Issues: In some cases, the system configuration may require a contact person for certain transactions, and if this requirement is not met, the