How To Fix IW821 - Refurbishment material &1 is not serialized

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 821

• Message text: Refurbishment material &1 is not serialized

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IW821 - Refurbishment material &1 is not serialized ?

  The SAP error message IW821 indicates that a refurbishment material is not serialized, which means that the system expects the material to have a serial number assigned to it, but it does not. This error typically occurs in the context of refurbishment processes where serialized materials are required for tracking and management purposes.
  Cause:
  
  Material Configuration: The material in question is not configured to be serialized in the material master. This can happen if the material type or the specific material settings do not require serialization.
  Refurbishment Process: The refurbishment process you are trying to execute requires that the material being refurbished is serialized, but the material you are using does not have a serial number assigned.
  Incorrect Material Type: The material type may not be set up to handle serialized items, leading to this error when attempting to process refurbishment.
  
  Solution:
  
  
  Check Material Master Settings:
  
  Go to the material master record (transaction code MM03) for the material in question.
  Check the "Basic Data" and "Plant Data" views to see if the serialization indicator is set. If it is not, you may need to change the material type or settings to enable serialization.
  
  
  
  Assign Serial Numbers:
  
  If the material should be serialized, ensure that a serial number is assigned to the material. You can do this through the transaction code IQ01 (Create Serial Number) or during the goods movement process.
  
  
  
  Review Refurbishment Process:
  
  Ensure that the refurbishment process you are using is appropriate for the material type. If the material is not meant to be serialized, you may need to adjust the process or use a different material that is configured for serialization.
  
  
  
  Consult with Configuration Team:
  
  If you are unsure about the material settings or how to enable serialization, consult with your SAP configuration team or a functional consultant who specializes in materials management.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements, check if there are any specific rules or validations that might be causing this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03: Display Material Master
  IQ01: Create Serial Number
  IW31/IW32: Create/Change Order (for refurbishment orders)
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on material management and serialization processes.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  By following these steps, you should be able to resolve the IW821 error and successfully process the refurbishment of the material.