Message type: E = Error
Message class:  IW - Order Processing 
Message number: 821
Message text: Refurbishment material &1 is not serialized
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message IW821 indicates that a refurbishment material is not serialized, which means that the system expects the material to have a serial number assigned to it, but it does not. This error typically occurs in the context of refurbishment processes where serialized materials are required for tracking and management purposes.
Cause: Material Configuration: The material in question is not configured to be serialized in the material master. This can happen if the material type or the specific material settings do not require serialization. Refurbishment Process: The refurbishment process you are trying to execute requires that the material being refurbished is serialized, but the material you are using does not have a serial number assigned. Incorrect Material Type: The material type may not be set up to handle serialized items, leading to this error when attempting to process refurbishment.
Solution: Check Material Master Settings: Go to the material master record (transaction code MM03) for the
 Get instant SAP help. Sign up for our Free Essentials Plan.
Get instant SAP help. Sign up for our Free Essentials Plan. 
IW820 ********** Repairable ***************
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
IW819 Unit of duration & : Format or content invalid - check
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
IW822 The item category & determined by the System is not a stock item category
What causes this issue?  Using the Customizing table <LS>Item category proposal for component assignment</>, the system determines an <...
IW823 Item &: Deletion of components to be repaired not planned
What causes this issue?  You have tried to delete the component which should be refurbished from the order. However, this component may not be deleted...
Click on this link to search all SAP messages.