How To Fix IW585 - Status 'Confirmation arranged' is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 585

• Message text: Status 'Confirmation arranged' is inactive

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IW585 - Status 'Confirmation arranged' is inactive ?

  The SAP error message IW585, which states "Status 'Confirmation arranged' is inactive," typically occurs in the context of maintenance orders or work orders in the SAP system. This message indicates that the status "Confirmation arranged" is not active for the order you are trying to process, which can prevent you from confirming the work done on that order.
  Cause:
  
  Status Configuration: The status "Confirmation arranged" may not be configured correctly in the status profile for the order type you are working with.
  Order Status: The current status of the order may not allow for confirmations to be processed. For example, if the order is already completed or has been set to a status that does not permit further confirmations.
  User Authorizations: The user may not have the necessary authorizations to change the status of the order or to confirm it.
  System Settings: There may be system settings or configurations that prevent the status from being active.
  
  Solution:
  
  
  Check Status Profile:
  
  Go to the configuration settings for the order type in transaction SPRO.
  Navigate to Plant Maintenance and Customer Service > Maintenance and Service Processing > Maintenance Order > Define Status Profile.
  Ensure that the status "Confirmation arranged" is included in the status profile for the relevant order type.
  
  
  
  Review Order Status:
  
  Check the current status of the order using transaction IW32 (Change Order) or IW33 (Display Order).
  If the order is in a status that does not allow confirmations, you may need to change the status or take appropriate actions to enable confirmation.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to confirm the order. This can be checked with the help of your SAP security team or by reviewing the user's roles and authorizations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may affect the status of the order.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it seems to be a system-related issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), IW33 (Display Order), and IW41 (Confirm Work).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Training and Documentation: Ensure that users are trained on the correct processes for handling work orders and confirmations to minimize errors.
  
  By following these steps, you should be able to identify the cause of the IW585 error and implement a solution to resolve it.