How To Fix IW578 - Service package available: Conversion of control key not possible


IW578 - Overview

  • Message type: E = Error

  • Message class: IW - Order Processing

  • Message number: 578

  • Message text: Service package available: Conversion of control key not possible

  • Show details Hide details
  • What causes this issue?

    You want to change the <DS:GLOS.control_key>control key</> for an
    operation with a service package, which is planned for internal
    processing, into a control key which does not allow any service
    packages.

    System Response

    The system only permits this so long as no service package is
    maintained for the operation.

    How to fix this error?

    Choose another control key.
    If you want to change the control key in the way entered, you must
    delete the operation and re-enter it.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


IW578 - Details

  • The SAP error message IW578, which states "Service package available: Conversion of control key not possible," typically occurs in the context of maintenance and service order processing. This error indicates that there is an issue with the control key associated with the service package, which is preventing the system from processing the order correctly.
    Causes:
    
    Invalid Control Key: The control key assigned to the service package may not be valid for the operation being performed. This can happen if the control key is not configured correctly in the system.
    Missing Configuration: The control key may not be set up to allow for the specific type of processing you are attempting (e.g., it may not allow for certain operations or statuses).
    Inconsistent Data: There may be inconsistencies in the data related to the service package or the control key, such as missing or incorrect entries in the configuration tables.
    Authorization Issues: The user may not have

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