How To Fix IW564 - Deletion flag in order & not activated, therefore not closed

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 564

• Message text: Deletion flag in order & not activated, therefore not closed

What causes this issue?

The system could not set a deletion flag because the
<DS:GLOS.maintenance_order>maintenance order</> has not yet been closed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Remove the deletion mark for this maintenance order. First assign the
status <zh>Closed</> or <zh>Not processed</>. Afterwards, you can use
the order in the preprocessing program and set both the deletion flag
and the deletion indicator at the same time.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW564 - Deletion flag in order & not activated, therefore not closed ?

  The SAP error message IW564 indicates that there is a deletion flag set on a maintenance order, but the order cannot be closed because the deletion flag has not been activated. This typically occurs in the context of maintenance management within SAP, particularly when dealing with work orders or maintenance orders.
  Cause:
  The error arises when:
  
  A deletion flag is set on the order, indicating that the order is intended to be deleted.
  However, the deletion flag has not been activated, which means the system still considers the order as open and does not allow it to be closed.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check the Deletion Flag:
  
  Go to the transaction code IW32 (Change Order) or IW33 (Display Order).
  Enter the order number and check the status of the deletion flag.
  
  
  
  Activate the Deletion Flag:
  
  If you confirm that the deletion flag is indeed set but not activated, you can activate it by:
  
  Going to the order in IW32/IW33.
  Navigate to the "Status" tab.
  Ensure that the deletion flag is activated.
  
  
  
  
  
  Close the Order:
  
  After activating the deletion flag, you can attempt to close the order again.
  Use transaction code IW22 (Change Order) to set the order status to "Closed" if applicable.
  
  
  
  Check for Dependencies:
  
  Ensure that there are no outstanding operations, confirmations, or other dependencies that might prevent the order from being closed.
  
  
  
  Consult Documentation:
  
  If you are unsure about the implications of activating the deletion flag, consult your organization's SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IW32: Change Maintenance Order
  IW33: Display Maintenance Order
  IW22: Change Maintenance Order Status
  
  
  
  Order Statuses:
  
  Familiarize yourself with the different statuses of maintenance orders in SAP, as they can affect the ability to close or delete orders.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  
  
  
  User Roles:
  
  Ensure that you have the necessary authorizations to change order statuses and manage deletion flags.
  
  
  
  By following these steps, you should be able to resolve the IW564 error and successfully close the maintenance order.