How To Fix IW198 - Create a service package for external operation & &

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 198

• Message text: Create a service package for external operation & &

What causes this issue?

You have planned that a service package should be created for operation
&V1& &V2& <DS:GLOS.control_key>(control key)</>.

System Response

The system has defined that no service package has yet been created for
this operation. For external operations, it is imperative that a
service package is created before the order is saved.

How to fix this error?

Create a service package for the operation, or change the control key
for the operation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW198 - Create a service package for external operation & & ?

  The SAP error message IW198, which states "Create a service package for external operation & &," typically occurs in the context of service management and maintenance processing. This error indicates that there is an attempt to create or process a service order that requires a service package for an external operation, but such a package has not been defined or is missing.
  
  Cause:
  
  Missing Service Package: The primary cause of this error is that the system cannot find a service package associated with the external operation specified in the service order.
  
  Configuration Issues: There may be configuration issues in the service management settings that prevent the system from recognizing or linking the external operation to a service package.
  Data Inconsistencies: There could be inconsistencies in the master data related to the service order or the external operation.
  
  
  Solution:
  
  
  Create a Service Package:
  
  Navigate to the relevant transaction in SAP (usually through the Service Order or Service Management