How To Fix IW118 - The new control key does not allow external processing

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 118

• Message text: The new control key does not allow external processing

What causes this issue?

You maintained the external processing data for this operation and then
changed the <GL:control_key>control key</>. The new control key you have
entered does not require external processing to be used for this
operation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW118 - The new control key does not allow external processing ?

  The SAP error message IW118 ("The new control key does not allow external processing") typically occurs in the context of maintenance orders or work orders when you attempt to change the control key of an order to one that does not permit external processing. This can happen when you are trying to assign a control key that is not configured to allow certain operations, such as external services or subcontracting.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Control Key Configuration: The control key you are trying to assign to the order does not allow for external processing. Control keys are defined in the system and determine how the order can be processed, including whether external services can be used.
  Order Type Restrictions: The order type associated with the maintenance order may have restrictions that prevent the use of certain control keys.
  Inconsistent Data: There may be inconsistencies in the data related to the order or the control key settings.
  
  Solution:
  To resolve the IW118 error, you can take the following steps:
  
  
  Check Control Key Settings:
  
  Go to the transaction code OPL8 (or SPRO -> Plant Maintenance -> Maintenance and Service Processing -> Maintenance Order -> Define Control Keys).
  Review the control key you are trying to assign and ensure that it is configured to allow external processing. Look for settings related to external services or subcontracting.
  
  
  
  Change Control Key:
  
  If the control key does not allow external processing, you may need to select a different control key that does permit it. You can do this in the order details screen.
  
  
  
  Review Order Type:
  
  Check the order type associated with the maintenance order. Ensure that it is compatible with the control key you want to use.
  
  
  
  Consult Documentation:
  
  If you are unsure about the control key settings, consult the SAP documentation or your organization's SAP support team for guidance on which control keys are appropriate for your specific use case.
  
  
  
  Test Changes:
  
  After making the necessary changes, try to save the order again to see if the error persists.
  
  
  
  Related Information:
  
  Control Keys: Control keys in SAP define how maintenance orders are processed, including whether they can involve external services, whether they are relevant for costing, and other operational parameters.
  Order Types: Different order types in SAP may have different configurations and restrictions. Understanding the relationship between order types and control keys is crucial for effective order management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to control keys and external processing.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP Plant Maintenance.