How To Fix IW077 - The order was not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: IW - Order Processing

• Message number: 077

• Message text: The order was not saved

What causes this issue?

You selected 'Exit processing'.

System Response

The system does not save the maintenance order.

How to fix this error?

Maintain all the data necessary and then save the PM order.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IW077 - The order was not saved ?

  The SAP error message IW077 ("The order was not saved") typically occurs in the context of work order management within the SAP system, particularly in the Plant Maintenance (PM) module. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of IW077 Error
  
  
  Missing Required Fields: Certain mandatory fields in the work order may not be filled out. This can include fields like order type, priority, or other essential data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create or modify the work order.
  
  
  System Configuration Issues: There may be configuration settings in the SAP system that prevent the order from being saved, such as missing or incorrect settings in the order type or status profile.
  
  
  Data Inconsistencies: There could be inconsistencies in the data entered, such as invalid dates, incorrect status, or references to non-existent objects.
  
  
  Technical Issues: Sometimes, technical issues such as database locks, system performance problems, or temporary outages can lead to this error.
  
  
  User Exits or BAdIs: Custom code or enhancements (like user exits or BAdIs) may be interfering with the saving process.
  
  
  Solutions to IW077 Error
  
  
  Check Required Fields: Review the work order for any missing mandatory fields. Ensure that all required information is filled out correctly.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to create or modify work orders. This can be checked with the help of a system administrator.
  
  
  Configuration Review: Consult with your SAP configuration team to ensure that the order type and status profiles are correctly set up. Check for any recent changes that might have affected the configuration.
  
  
  Data Validation: Validate the data entered in the work order. Ensure that all references (like equipment, functional locations, etc.) are valid and exist in the system.
  
  
  Check for Technical Issues: Look for any system messages or logs that might indicate a technical issue. If necessary, consult with your IT support team to investigate any underlying problems.
  
  
  Debugging: If the issue persists, consider debugging the transaction to identify where the error is occurring. This may require the assistance of a developer or SAP consultant.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to navigate the work order management process effectively.
  
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on work order management and troubleshooting common issues.
  
  
  User Community: Engage with the SAP community forums or user groups for additional insights and shared experiences regarding similar issues.
  
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the IW077 error and successfully save the work order.