How To Fix IW019 - Technical completion not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IW - Order Processing

  • Message number: 019

  • Message text: Technical completion not possible

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  • What causes this issue?

    Service order &V3& is assigned to the repair order &V4&. For the
    technical completion of service order &V3&, all service orders assigned
    to the repair order &V4& must be locked. However, service order &V2& is
    already locked by the user &V1&.
    Technical completion cannot be performed.

    How to fix this error?

    Check in the lock table which user or transaction holds the required
    lock (<LS>Tools</> -> <LS>Administration</> -> <LS>Monitor</> ->
    <LS>Lock Entries</>). Contact the user if required.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message IW019 - Technical completion not possible ?

    The SAP error message IW019, which states "Technical completion not possible," typically occurs when you attempt to technically complete a maintenance order or a production order in SAP, but certain conditions are not met. Here are the common causes, solutions, and related information for this error:

    Causes:

    1. Open Operations: There are still open operations in the order that need to be completed.
    2. Unsettled Costs: The order has costs that have not been settled yet.
    3. Incomplete Confirmation: Not all necessary confirmations for the order have been entered.
    4. Pending Transactions: There are pending transactions or activities that need to be addressed before the order can be technically completed.
    5. Status Issues: The order may be in a status that does not allow for technical completion (e.g., if it is still in a "Released" or "In Process" status).
    6. Dependencies: There may be dependencies on other orders or processes that need to be resolved.

    Solutions:

    1. Check Open Operations: Review the order to ensure that all operations have been completed. You can do this by checking the order in transaction IW33 (Display Order) or IW32 (Change Order).
    2. Settle Costs: If there are unsettled costs, you can settle them using transaction KO88 (Order Settlement) or by checking the cost elements associated with the order.
    3. Confirm All Activities: Ensure that all necessary confirmations for the order have been entered. You can confirm operations using transaction CO11N (Single Screen Entry of Confirmations).
    4. Review Order Status: Check the status of the order to ensure it is in a state that allows for technical completion. You may need to change the status if it is not appropriate.
    5. Resolve Pending Transactions: Look for any pending transactions or activities that need to be completed before the order can be technically completed.
    6. Consult Documentation: If the issue persists, consult SAP documentation or your organization's SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), CO11N (Confirmations), and KO88 (Order Settlement).
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
    • User Authorizations: Ensure that you have the necessary authorizations to perform the actions required to resolve the error.
    • Training and Support: If you are unsure about how to proceed, consider reaching out to your SAP support team or attending training sessions related to order management and maintenance processes in SAP.

    By following these steps, you should be able to identify the cause of the IW019 error and take appropriate action to resolve it.

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