How To Fix ITS_VERSIONS010 - Error when getting object list: &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_VERSIONS - Version Management for ITS Objects

• Message number: 010

• Message text: Error when getting object list: &1&2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_VERSIONS010 - Error when getting object list: &1&2&3&4 ?

  The SAP error message ITS_VERSIONS010 typically indicates an issue related to the Internet Transaction Server (ITS) when it is trying to retrieve an object list. This error can occur due to various reasons, including configuration issues, missing objects, or problems with the ITS version.
  Cause
  
  Configuration Issues: The ITS may not be properly configured to access the required objects or services.
  Missing Objects: The objects that the ITS is trying to access may not exist or may not be properly defined in the system.
  Version Mismatch: There may be a version mismatch between the ITS and the backend SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the objects.
  Network Issues: There could be network connectivity problems that prevent the ITS from accessing the backend system.
  
  Solution
  
  Check Configuration: Verify the configuration settings of the ITS. Ensure that the correct parameters are set and that the ITS is pointing to the right backend system.
  Verify Object Existence: Check if the objects (like transactions, services, etc.) that the ITS is trying to access actually exist in the SAP system. You can do this by using transaction codes like SE80 or SE37.
  Check Version Compatibility: Ensure that the version of the ITS is compatible with the version of the SAP system you are using. If there is a mismatch, consider upgrading or downgrading the ITS or the SAP system.
  Review Authorizations: Make sure that the user has the necessary authorizations to access the objects. You can check this using transaction SU53 or SUIM.
  Network Troubleshooting: If there are network issues, check the connectivity between the ITS and the SAP backend. Ensure that firewalls or other network devices are not blocking the connection.
  Check Logs: Review the ITS logs for more detailed error messages that can provide additional context about the issue. Logs can often be found in the transaction SM21 or in the ITS log files.
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. SAP Notes often provide patches or workarounds for known issues.
  Documentation: Refer to the official SAP documentation for ITS for detailed configuration and troubleshooting steps.
  Community Forums: Consider searching or posting on SAP community forums or platforms like SAP Community, Stack Overflow, or other SAP-related discussion boards for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.