How To Fix ITS_VERSIONS003 - Maintain SET/GET parameters for external tool (refer to long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_VERSIONS - Version Management for ITS Objects

• Message number: 003

• Message text: Maintain SET/GET parameters for external tool (refer to long text)

What causes this issue?

To compare using an external tool, you need to specify the program and
the call parameters.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the set/get parameters <NP>RSW3_COMP_EXT_TOOL</> and <NP>
RSW3_COMP_EXT_PARAMS</>.
<NP>RSW3_COMP_EXT_TOOL</> contains the name of the comparison tool. <NP>
RSW3_COMP_EXT_PARAMS</> contains the call parameters.
In the value of <NP>RSW3_COMP_EXT_PARAMS</>, <NP><(>&<)>F1<(>&<)></> and
<NP><(>&<)>F2<(>&<)></> are repalced by the names of the
temporarily-generated files that are to be compared. In the simplest
case, you need to enter the following for the parameters:
<NP><(>&<)>F1<(>&<)> <(>&<)>F2<(>&<)></>
To take account of possible spaces in the name of the temporary
directory, you can place the file names in double quotation marks, such
as:
<NP>"<(>&<)>F1<(>&<)>" "<(>&<)>F2<(>&<)>"</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_VERSIONS003 - Maintain SET/GET parameters for external tool (refer to long text) ?

  The SAP error message ITS_VERSIONS003 typically indicates an issue related to the configuration of the Internet Transaction Server (ITS) and its interaction with external tools. This error suggests that there is a problem with the SET/GET parameters that are required for the external tool to function correctly.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Configuration: The SET/GET parameters for the external tool may not be properly defined in the SAP system.
  Incorrect Parameters: The parameters that have been set may be incorrect or not compatible with the version of the external tool being used.
  Version Mismatch: There may be a version mismatch between the SAP system and the external tool, leading to incompatibility.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the parameters.
  
  Solution:
  To resolve the ITS_VERSIONS003 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the transaction code SICF (Service Hierarchy) and check the configuration for the Internet Transaction Server.
  Ensure that the necessary SET/GET parameters for the external tool are defined correctly.
  
  
  
  Maintain Parameters:
  
  Use transaction code SE80 or SE37 to maintain the parameters for the external tool.
  Ensure that the parameters are set according to the documentation provided for the external tool.
  
  
  
  Review Documentation:
  
  Refer to the official SAP documentation for the external tool to ensure that you are using the correct parameters and settings.
  
  
  
  Check Version Compatibility:
  
  Verify that the version of the external tool is compatible with your SAP system version. If there is a mismatch, consider upgrading or downgrading the tool as necessary.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the parameters. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Related Information:
  
  SAP Documentation: Always refer to the official SAP Help Portal for detailed information on configuring ITS and external tools.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ITS_VERSIONS003 error in your SAP system.