How To Fix ITS_P045 - Connection terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: ITS_P - Web Gui Plug-In

• Message number: 045

• Message text: Connection terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ITS_P045 - Connection terminated ?

  The SAP error message "ITS_P045 Connection terminated" typically indicates that a connection to the Internet Transaction Server (ITS) has been unexpectedly terminated. This can happen for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Network Issues: Intermittent network connectivity problems can lead to connection drops.
  Timeout Settings: If the session times out due to inactivity, the connection may be terminated.
  Server Overload: High server load or resource constraints can cause the server to drop connections.
  Configuration Issues: Incorrect configuration settings in the ITS or the backend SAP system can lead to connection problems.
  Browser Issues: Sometimes, the web browser may have issues that lead to connection termination.
  Firewall or Security Settings: Firewalls or security settings may block or terminate connections.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the client and the server. You can use tools like ping or traceroute to diagnose connectivity.
  Review Timeout Settings: Check the timeout settings in the ITS configuration and increase them if necessary. This can often be found in the ITS configuration files or the SAP GUI.
  Monitor Server Load: Use monitoring tools to check the server's performance and load. If the server is overloaded, consider scaling resources or optimizing performance.
  Review Configuration: Ensure that the ITS and backend SAP system configurations are correct. Check for any recent changes that might have affected connectivity.
  Clear Browser Cache: Clear the cache and cookies of the web browser being used to access the ITS. Sometimes, stale data can cause issues.
  Check Firewall Settings: Ensure that firewalls or security settings are not blocking the connection. You may need to consult with your network/security team.
  Update Software: Ensure that both the ITS and the backend SAP system are up to date with the latest patches and updates.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to ITS and connection issues. SAP frequently publishes notes that address specific error messages and provide guidance on resolution.
  Logs: Review the logs in the ITS and the backend SAP system for any additional error messages or warnings that could provide more context about the connection termination.
  SAP Community: Engage with the SAP Community forums to see if other users have experienced similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.