How To Fix ISUPFC015 - No master data template found for CRM product with UUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISUPFC - Messages for Price Simulation

• Message number: 015

• Message text: No master data template found for CRM product with UUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISUPFC015 - No master data template found for CRM product with UUID &1 ?

  The SAP error message ISUPFC015 indicates that there is no master data template found for a CRM product with the specified UUID. This error typically arises in the context of SAP CRM (Customer Relationship Management) when trying to access or manipulate product data.
  Cause:
  
  
  Missing Master Data Template: The primary cause of this error is that the system cannot find a master data template associated with the specified product UUID. This could be due to:
  
  The template has not been created or configured in the system.
  The UUID provided is incorrect or does not correspond to any existing product.
  The product may not have been properly replicated or synchronized from the backend system.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data between different systems (e.g., between SAP CRM and SAP ERP) that prevent the system from locating the required master data template.
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to access the master data template.
  
  
  Solution:
  
  
  Check the UUID: Verify that the UUID provided in the error message is correct and corresponds to an existing product in the system.
  
  
  Create/Configure Master Data Template:
  
  If the master data template does not exist, you may need to create it. This can typically be done in the SAP CRM system under the relevant configuration settings.
  Ensure that the template is properly configured and linked to the product.
  
  
  
  Data Replication: If the product is supposed to be replicated from another system (like SAP ERP), check the replication settings and ensure that the product data has been successfully transferred.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the master data templates. You may need to consult with your SAP security team to verify this.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to create or manage master data templates in your version of SAP CRM.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing products and templates, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I.
  Master Data Management: Understanding the principles of master data management in SAP can help in preventing such issues in the future.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the ISUPFC015 error and ensure that the necessary master data templates are in place for your CRM products.