How To Fix /ISDFPS/SYNC078 - Problem &1 when notifying ORG owner by workflow

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/SYNC -

• Message number: 078

• Message text: Problem &1 when notifying ORG owner by workflow

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/SYNC078 - Problem &1 when notifying ORG owner by workflow ?

  The SAP error message /ISDFPS/SYNC078 Problem &1 typically occurs in the context of the SAP Integrated Business Planning (IBP) or SAP S/4HANA environments, particularly when there is an issue with the workflow notification to the organization owner. This error can arise due to various reasons, including configuration issues, missing data, or problems with the workflow setup.
  Possible Causes:
  
  Missing or Incorrect Configuration: The workflow may not be properly configured, leading to issues when trying to notify the organization owner.
  Data Issues: There may be missing or incorrect data related to the organization or the workflow that is causing the notification to fail.
  Authorization Issues: The user or system trying to send the notification may not have the necessary authorizations to perform the action.
  Technical Issues: There could be underlying technical issues, such as problems with the workflow engine or connectivity issues.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration settings to ensure that they are set up correctly.
  Verify that the organization owner is correctly defined in the system.
  
  
  
  Validate Data:
  
  Ensure that all necessary data related to the organization and the workflow is complete and accurate.
  Check for any missing entries in the relevant master data or transactional data.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system account has the necessary authorizations to send notifications.
  Check the roles and permissions assigned to the user.
  
  
  
  Check Workflow Logs:
  
  Review the workflow logs for any additional error messages or warnings that could provide more context about the issue.
  Use transaction codes like SWI1 (Work Item Selection) to analyze the workflow instances.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message.
  Apply any recommended patches or updates if applicable.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (to monitor workflows) and SWI2_FREQ (to analyze workflow frequency).
  Documentation: Review SAP documentation related to workflows and notifications for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.