How To Fix IS357 - Warranty: Warranty counter without MeasPoint or calendar time indicator

SAP Error Message - Details

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 357

• Message text: Warranty: Warranty counter without MeasPoint or calendar time indicator

What causes this issue?

There is a <DS:GLOS.warranty_counter>warranty counter</> in the
master warranty for which no
<DS:GLOS.measuring_point>measuring point</> was found or which was not
indicated as a calendar time in customizing.

System Response

INCLUDE VERARBEITUNG-ENTER OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

Carry out the following procedures:
Maintain the measuring points for the object.
Maintain the indicator for calendar time at the warranty counter in
customizing if the counter refers to calendar time.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IS357 - Warranty: Warranty counter without MeasPoint or calendar time indicator ?

  The SAP error message IS357, which states "Warranty: Warranty counter without MeasPoint or calendar time indicator," typically occurs in the context of warranty management within SAP. This error indicates that there is an issue with the configuration of warranty counters, specifically that a warranty counter is defined without a measurement point or a calendar time indicator.
  Cause:
  
  Missing Configuration: The warranty counter may not be properly configured in the system. This can happen if the warranty type is set up without specifying how the warranty should be measured (e.g., by time or by usage).
  Incorrect Warranty Type: The warranty type may not be linked to a measurement point or a calendar time indicator, which are necessary for tracking the warranty status.
  Data Inconsistency: There may be inconsistencies in the data related to the warranty, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Warranty Configuration:
  
  Go to the warranty configuration settings in SAP (Transaction code: SPRO).
  Navigate to the relevant section for warranty management and ensure that the warranty types are correctly configured with either a measurement point or a calendar time indicator.
  
  
  
  Define Measurement Points:
  
  If the warranty is supposed to be measured by usage (e.g., number of cycles, kilometers, etc.), ensure that the measurement points are defined correctly in the system.
  If it is time-based, ensure that the calendar time indicator is set up.
  
  
  
  Review Warranty Types:
  
  Check the warranty types assigned to the materials or equipment. Ensure that they are linked to the correct measurement points or time indicators.
  
  
  
  Data Validation:
  
  Validate the data in the relevant tables (e.g., warranty tables) to ensure there are no missing or incorrect entries that could lead to this error.
  
  
  
  Testing:
  
  After making the necessary changes, test the warranty processing to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Documentation: Refer to SAP documentation on warranty management for detailed guidance on setting up and managing warranties.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the IS357 error and ensure that your warranty management processes function correctly.