How To Fix IS128 - Serial number master from reference does not exist

IS128 - Overview

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 128

• Message text: Serial number master from reference does not exist

What causes this issue?

You have entered a serial number master record as a reference that
does not exist in your system.

System Response

INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

Enter a valid serial number master. This is uniquely identified by the
combination of <GL:material_number>material number</> and
<GL:serial_number>serial number</>. Make sure that you enter
<ZH>both</> numbers correctly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IS128 - Serial number master from reference does not exist ?

  The SAP error message IS128, which states "Serial number master from reference does not exist," typically occurs in the context of handling serial numbers in inventory management or logistics processes. This error indicates that the system is unable to find a serial number that is referenced in a transaction or process, which can lead to issues in inventory tracking, goods movement, or sales order processing.
  Causes:
  
  Missing Serial Number: The serial number that is being referenced does not exist in the system. This could be due to data entry errors or the serial number not being created in the system.
  Incorrect Reference: The reference document (like a delivery, order, or material document) may not have the correct serial number associated with it.
  Deletion of Serial Number: The serial number might have been deleted or archived, making it unavailable for the current transaction.
  Incorrect Configuration: There may be configuration issues in the serial number management settings