How To Fix IR760 - Dimension of characteristic and additional counter unit not convertible

SAP Error Message - Details

• Message type: E = Error

• Message class: IR - PM: IMRC - Measurement Readings and Counters

• Message number: 760

• Message text: Dimension of characteristic and additional counter unit not convertible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IR760 - Dimension of characteristic and additional counter unit not convertible ?

  The SAP error message IR760, which states "Dimension of characteristic and additional counter unit not convertible," typically occurs in the context of SAP's Integrated Planning (IP) or when dealing with characteristics and key figures in the context of planning and reporting.
  Cause:
  This error usually arises due to a mismatch in the units of measure (UoM) between a characteristic and an additional counter unit. Specifically, it indicates that the system is unable to convert the dimensions of the characteristic (e.g., a key figure) and the additional counter unit (e.g., a unit of measure) because they are not compatible. This can happen in scenarios where:
  
  The characteristic is defined with a specific unit of measure that does not match the unit of measure of the additional counter.
  There is a configuration issue in the data model or planning area where the units of measure are not aligned.
  The planning function or query is trying to perform calculations that involve incompatible units.
  
  Solution:
  To resolve the IR760 error, you can take the following steps:
  
  
  Check the Units of Measure: Verify the units of measure for both the characteristic and the additional counter unit. Ensure that they are compatible and can be converted. For example, if one is in kilograms and the other is in grams, you may need to adjust the configuration.
  
  
  Review the Data Model: Look into the planning area and the characteristics defined within it. Ensure that the units of measure are correctly defined and that there are no discrepancies.
  
  
  Adjust the Planning Function: If the error occurs during a specific planning function, review the logic of that function. Ensure that any calculations or aggregations are being performed on compatible units.
  
  
  Check Configuration Settings: In the SAP configuration, check the settings related to the characteristics and key figures. Make sure that the additional counter unit is correctly defined and linked to the appropriate characteristic.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling units of measure and characteristics in your version of SAP.
  
  
  Testing: After making adjustments, test the planning function or report again to ensure that the error has been resolved.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Consider reviewing training materials or documentation related to SAP Integrated Planning and the handling of units of measure.
  
  By following these steps, you should be able to identify the root cause of the IR760 error and implement a solution to resolve it.