How To Fix IR028 - Counter reading same as in the previous document &

SAP Error Message - Details

• Message type: E = Error

• Message class: IR - PM: IMRC - Measurement Readings and Counters

• Message number: 028

• Message text: Counter reading same as in the previous document &

What causes this issue?

You are trying to enter the same <GL:counter_reading>counter reading</>
as in the previous <GL:measurement_document>measurement document</>
(number &V1&).

System Response

The system informs you about what you are doing.

How to fix this error?

Check your entry and correct it if necessary.
Press <PF>Enter</> to continue processing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IR028 - Counter reading same as in the previous document & ?

  The SAP error message IR028 ("Counter reading same as in the previous document") typically occurs in the context of meter reading documents in SAP IS-U (Industry Solution for Utilities). This error indicates that the counter reading you are trying to enter is the same as the reading recorded in the previous document, which is not allowed in the system.
  Cause:
  
  Duplicate Reading: The most common cause of this error is that the meter reading you are trying to enter is identical to the last recorded reading. This can happen if the meter has not changed or if the reading was incorrectly entered.
  Incorrect Document Flow: If there are issues with the sequence of documents or if the previous reading was not properly closed, it may lead to this error.
  System Configuration: There may be specific configurations in the system that prevent the entry of duplicate readings.
  
  Solution:
  
  Verify Meter Reading: Check the actual meter reading to ensure that it has changed since the last recorded reading. If the reading is indeed the same, you may need to wait until the next reading period.
  Correct Previous Document: If the previous document was entered incorrectly, you may need to reverse or correct that document before entering a new reading.
  Consult Documentation: Review the documentation or guidelines for entering meter readings in your organization to ensure compliance with the required processes.
  System Configuration Check: If you believe the reading should be accepted, consult with your SAP administrator or technical team to check if there are any specific configurations or settings that need to be adjusted.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (for entering meter readings) and EL22 (for displaying meter readings).
  User Training: Ensure that users entering meter readings are properly trained on the process and understand the implications of entering duplicate readings.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.