How To Fix IQ172 - Installed bases of category &1 cannot be maintained with this transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: IQ -

• Message number: 172

• Message text: Installed bases of category &1 cannot be maintained with this transaction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IQ172 - Installed bases of category &1 cannot be maintained with this transaction ?

  The SAP error message IQ172 indicates that you are trying to maintain installed bases of a specific category using a transaction that is not allowed for that category. This typically occurs in the context of SAP's Installed Base (IB) functionality, which is part of the SAP Customer Service (CS) or Plant Maintenance (PM) modules.
  Cause:
  The error message IQ172 is triggered when:
  
  You are attempting to perform an operation (like creating, changing, or deleting) on an installed base that belongs to a category that is not supported by the transaction you are using.
  The installed base category may have specific restrictions or may require a different transaction code to be maintained.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Installed Base Category: Identify the category of the installed base you are trying to maintain. You can do this by checking the installed base details in the system.
  
  
  Use the Correct Transaction: Ensure that you are using the appropriate transaction code for maintaining the installed base of that specific category. Different categories may have different transactions associated with them.
  
  
  Review Configuration: If you have access to configuration settings, check the configuration for installed base categories in the SAP system. Ensure that the category you are working with is set up correctly and that the necessary transactions are allowed for that category.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific installed base category and the transactions that are permitted for it.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes for installed base management, such as:
  
  IB01 - Create Installed Base
  IB02 - Change Installed Base
  IB03 - Display Installed Base
  
  
  SAP Notes: Check for any SAP Notes related to installed base management that may provide additional insights or solutions for specific issues.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to perform actions on the installed base.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.