How To Fix IO230 - Material no. of serial no. &1 (&2) not equal to doc. material no. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: IO - Plant Maintenance: Object List

• Message number: 230

• Message text: Material no. of serial no. &1 (&2) not equal to doc. material no. &3

What causes this issue?

The <DS:GLOS.material_number>material number</> &V2& of the
<DS:GLOS.serial_number>serial number</> &V1& is not equal to the
document material number &V3&. This could be because, for example, the
serial number of the material number has been changed.

System Response

The system ignores the serial number.

How to fix this error?

Check the serial number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IO230 - Material no. of serial no. &1 (&2) not equal to doc. material no. &3 ?

  The SAP error message IO230 indicates a mismatch between the material number associated with a serial number and the document material number in a transaction. This typically occurs in scenarios involving inventory management, production, or sales where serial numbers are used to track individual items.
  Cause:
  The error can arise due to several reasons:
  
  Data Entry Error: The serial number entered does not correspond to the material number in the document.
  Incorrect Serial Number Assignment: The serial number may have been assigned to a different material than what is being referenced in the document.
  System Configuration Issues: There may be issues with how serial numbers are configured in the system, leading to mismatches.
  Document Changes: If the document was changed after the serial number was assigned, it may lead to inconsistencies.
  
  Solution:
  To resolve the IO230 error, you can take the following steps:
  
  
  Verify Serial Number: Check the serial number entered and ensure it corresponds to the correct material number. You can do this by looking up the serial number in the system to see its associated material.
  
  
  Check Document Material Number: Review the document (e.g., sales order, delivery, production order) to confirm the material number is correct and matches the serial number.
  
  
  Reassign Serial Number: If the serial number is incorrectly assigned, you may need to reassign it to the correct material number. This can often be done through the appropriate transaction in SAP.
  
  
  Review Configuration: If the issue persists, check the configuration settings for serial number management in your SAP system. Ensure that the settings align with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling serial numbers and related transactions.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IQ01 (Create Serial Number), IQ02 (Change Serial Number), and IQ03 (Display Serial Number) for managing serial numbers.
  Material Master Data: Ensure that the material master data is correctly maintained, including serial number profiles and settings.
  User Training: Provide training for users on how to correctly enter and manage serial numbers to minimize errors.
  
  By following these steps, you should be able to identify and resolve the cause of the IO230 error in SAP.