How To Fix INDEXING010 - Index call exception &1 for CatID: &2 Language: &3 Return code: &4

SAP Error Message - Details

• Message type: E = Error

• Message class: INDEXING - Messages that Occur During Indexing

• Message number: 010

• Message text: Index call exception &1 for CatID: &2 Language: &3 Return code: &4

What causes this issue?

An error occured when the indexing module SRET_DOCS_LS_SYN_INSERT was
called.

System Response

Exceptions:
1:
Unknown index category ID (CATID_UNKNOWN)
2:
No search server relation (NO_SSR_FOUND)
3:
Index category is deactivated (IDXCAT_IS_INACTIVE)
4:
Call without documents (NO_DOCS_GIUEN)
5:
Invalid language code (LANGU_NOT_VALID)
6:
Index category has no language index (CAT_HAS_NO_INDEX)
7:
FC_SYS_FAILURE (RFC_SYS_FAILURE)
8:
RFC_COM_FAILURE (RFC_COM_FAILURE)
9:
no RFC destination (NO_RFC_DEST)

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message INDEXING010 - Index call exception &1 for CatID: &2 Language: &3 Return code: &4 ?

  The SAP error message "INDEXING010 Index call exception &1 for CatID: &2 Language: &3 Return code: &4" typically indicates an issue related to the indexing process in SAP, particularly in the context of the SAP Knowledge Management (KM) or Document Management System (DMS). This error can occur when the system is unable to index documents or content properly.
  Causes:
  
  Indexing Issues: The error may arise due to problems with the indexing service, such as configuration issues or service downtime.
  Content Issues: The content being indexed may have issues, such as unsupported formats or corrupted files.
  Database Issues: There may be problems with the underlying database, such as connectivity issues or data corruption.
  Configuration Errors: Incorrect settings in the SAP system related to the indexing process can lead to this error.
  Language Settings: The specified language for the content may not be supported or properly configured in the system.
  
  Solutions:
  
  Check Indexing Service: Ensure that the indexing service is running properly. You can restart the service if necessary.
  Review Content: Verify the content being indexed for any issues. Ensure that the file formats are supported and that the files are not corrupted.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. Look for any connectivity issues or errors in the database logs.
  Configuration Review: Review the configuration settings related to indexing in the SAP system. Ensure that all necessary parameters are set correctly.
  Language Configuration: Check the language settings in the system to ensure that the specified language is supported and configured correctly.
  SAP Notes: Search for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on indexing and content management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the "INDEXING010" error in your SAP system.