How To Fix IM873 - Notification &1 uses same shift as notif. &2. Notif. &1 is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 873

• Message text: Notification &1 uses same shift as notif. &2. Notif. &1 is ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM873 - Notification &1 uses same shift as notif. &2. Notif. &1 is ignored ?

  The SAP error message IM873 indicates that there is a conflict between two notifications that are trying to use the same shift. This typically occurs in the context of maintenance notifications or work orders where shifts are defined for specific tasks or operations.
  Cause:
  The error arises when:
  
  Two notifications (or work orders) are scheduled to occur during the same shift.
  The system is designed to prevent overlapping notifications for the same shift to avoid confusion or resource allocation issues.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Notifications: Check the notifications mentioned in the error message (Notif. &1 and Notif. &2) to understand their details, including the scheduled times and shifts.
  
  
  Review Shift Assignments: Look at the shift assignments for both notifications. You can do this by navigating to the relevant transaction codes (like IW21 for creating notifications or IW22 for changing them) and checking the shift settings.
  
  
  Adjust the Shift: 
  
  If possible, change the shift of one of the notifications to avoid the conflict. This can be done by editing the notification and selecting a different shift.
  Alternatively, if the notifications are not critical, you may choose to delete one of them.
  
  
  
  Check for Dependencies: Ensure that there are no dependencies or links between the two notifications that would require them to be scheduled at the same time.
  
  
  Consult Documentation: If you are unsure about how to change the shift or if the notifications are part of a larger process, consult your organization's SAP documentation or reach out to your SAP support team.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  Shift Planning: Understand how shifts are defined in your SAP system, including the configuration of work centers and their associated shifts.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the IM873 error and ensure that your notifications are scheduled correctly without conflicts.