How To Fix IM789 - Notification &1 has no change authorization in the current system

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 789

• Message text: Notification &1 has no change authorization in the current system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM789 - Notification &1 has no change authorization in the current system ?

  The SAP error message IM789, which states "Notification &1 has no change authorization in the current system," typically occurs when a user attempts to modify or change a notification (such as a maintenance notification) but lacks the necessary authorization to do so. This can happen in various SAP modules, including Plant Maintenance (PM) or Customer Service (CS).
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to change the notification. This could be due to missing roles or authorizations in their user profile.
  Notification Status: The notification may be in a status that does not allow changes (e.g., completed or closed).
  System Configuration: There may be specific configurations in the system that restrict changes to notifications based on certain criteria.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Consult with your SAP security team to ensure that the user has the necessary roles and authorizations to change notifications. The relevant authorization objects for notifications in PM/CS typically include I_NAOBJ (for notifications) and I_NA_AU (for change authorization).
  
  
  
  Review Notification Status:
  
  Check the status of the notification. If it is in a status that does not allow changes, you may need to change the status back to a modifiable state or create a new notification if necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or internal guidelines regarding notification management to ensure compliance with any specific processes or restrictions in place.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you believe the authorizations are correct, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  IW21 - Create Notification
  IW22 - Change Notification
  IW23 - Display Notification
  SU53 - Display Authorization Check
  
  
  Authorization Objects: 
  
  I_NAOBJ - Notification Object
  I_NA_AU - Change Authorization for Notifications
  
  
  User Roles: Ensure that the user has the appropriate roles assigned that include the necessary authorizations for handling notifications.
  
  By following these steps, you should be able to identify the cause of the IM789 error and implement a solution to resolve it.