How To Fix IM066 - Sales order creation is not possible for this notification type

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 066

• Message text: Sales order creation is not possible for this notification type

What causes this issue?

No sales order type has been assigned to the notification type.

You can assign a sales document type to the notification type in
Customizing, which determines which order type can be created for n
otifications of this type.

System Response

The system does not let you perform the function <LS>Create sales order
</> for this notification type.

How to fix this error?

If you still want to create a sales order for this notification,
maintain the relevant settings in Customizing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM066 - Sales order creation is not possible for this notification type ?

  The SAP error message IM066, which states "Sales order creation is not possible for this notification type," typically occurs when you are trying to create a sales order from a notification that is not configured to allow such an action. This can happen in various SAP modules, particularly in the context of Plant Maintenance (PM) or Customer Service (CS).
  Causes:
  
  Notification Type Configuration: The notification type you are using may not be set up to allow the creation of sales orders. Each notification type can have specific settings that determine what actions can be taken.
  Status of the Notification: The status of the notification may not permit the creation of a sales order. For example, if the notification is not in a status that allows further processing, this error can occur.
  Missing Customizing Settings: There may be missing or incorrect customizing settings in the SAP system that prevent the creation of sales orders from the specific notification type.
  Authorization Issues: The user may not have the necessary authorizations to create a sales order from the notification.
  
  Solutions:
  
  
  Check Notification Type Configuration:
  
  Go to the customizing settings for the notification type in transaction SPRO.
  Navigate to Plant Maintenance and Customer Service > Maintenance Processing > Notification > Define Notification Types.
  Ensure that the notification type you are using is configured to allow sales order creation.
  
  
  
  Review Notification Status:
  
  Check the status of the notification. Ensure that it is in a status that allows for the creation of sales orders. You may need to change the status of the notification if it is not appropriate.
  
  
  
  Customizing Settings:
  
  Verify that all necessary customizing settings are in place. This includes checking the assignment of the notification type to the relevant sales order type.
  
  
  
  User Authorizations:
  
  Ensure that the user attempting to create the sales order has the necessary authorizations. This can be checked with the help of your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific notification type and sales order creation to ensure that all prerequisites are met.
  
  
  
  Testing:
  
  If changes are made to the configuration, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like IW21 (Create Notification) and VA01 (Create Sales Order) to navigate through the processes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the IM066 error and implement a solution to resolve it.