How To Fix IM058 - Note: service contract!

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 058

• Message text: Note: service contract!

What causes this issue?

The way your system has been set up, the object information is
automatically displayed if a contract exists for the object entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM058 - Note: service contract! ?

  The SAP error message IM058 typically relates to issues with service contracts in the SAP system, particularly in the context of the SAP Customer Service (CS) or Sales and Distribution (SD) modules. The error message usually indicates that there is a problem with the service contract that is preventing a transaction from being processed.
  Cause of IM058 Error
  The IM058 error can occur due to several reasons, including:
  
  Missing or Incomplete Data: The service contract may be missing required information or may not be fully maintained.
  Contract Status: The status of the service contract may not allow for the desired action (e.g., it may be inactive or completed).
  Validity Period: The service contract may be outside its validity period, meaning it is either expired or not yet active.
  Authorization Issues: The user may not have the necessary permissions to access or modify the service contract.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the business processes.
  
  Solution to IM058 Error
  To resolve the IM058 error, you can take the following steps:
  
  
  Check Service Contract Details:
  
  Verify that all required fields in the service contract are filled out correctly.
  Ensure that the contract is active and not in a status that would prevent processing.
  
  
  
  Review Validity Dates:
  
  Check the validity period of the service contract to ensure it is currently valid.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the service contract.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to service contracts for any specific requirements or configurations.
  
  
  
  Transaction Logs:
  
  Check transaction logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to IM058.
  
  
  
  Related Information
  
  SAP Notes: Check SAP Notes related to IM058 for any patches or updates that may address the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), and IW33 (Display Service Order) to manage service contracts effectively.
  Training and Documentation: Ensure that users are trained on how to properly create and manage service contracts within the SAP system.
  
  By following these steps, you should be able to identify and resolve the cause of the IM058 error in your SAP system.