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Message type: E = Error
Message class: ILM - Basic Maintenance Processing
Message number: 145
Message text: Service provider requested again
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ILM145
- Service provider requested again ?The SAP error message ILM145 ("Service provider requested again") typically occurs in the context of Information Lifecycle Management (ILM) when there is an issue with the communication between the SAP system and the service provider that is responsible for managing data archiving or retention.
Cause:
- Service Provider Issues: The service provider may be experiencing downtime or connectivity issues, leading to repeated requests from the SAP system.
- Configuration Errors: Incorrect configuration settings in the ILM settings or service provider settings can lead to this error.
- Network Problems: Network issues between the SAP system and the service provider can cause communication failures.
- Timeouts: If the service provider takes too long to respond, the SAP system may retry the request, leading to this error message.
Solution:
- Check Service Provider Status: Verify if the service provider is operational and accessible. If it is down, you may need to wait until it is back online.
- Review Configuration: Ensure that the configuration settings for the ILM and the service provider are correct. This includes checking the connection parameters and authentication settings.
- Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues between the SAP system and the service provider.
- Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the ILM configuration to allow for longer response times from the service provider.
- Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
- Contact Support: If the issue persists, consider reaching out to SAP support or the service provider's support team for further assistance.
Related Information:
By following these steps, you should be able to diagnose and resolve the ILM145 error effectively.
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