How To Fix ILM144 - Service provider requested

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM - Basic Maintenance Processing

• Message number: 144

• Message text: Service provider requested

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM144 - Service provider requested ?

  The SAP error message ILM144 ("Service provider requested") typically occurs in the context of Information Lifecycle Management (ILM) when there is an issue with the communication between the SAP system and the service provider that is responsible for managing data archiving or retention.
  Cause:
  
  Service Provider Configuration: The service provider may not be correctly configured in the SAP system. This could include incorrect settings in the ILM configuration or missing service provider definitions.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the service provider.
  Service Provider Availability: The service provider may be down or unavailable, leading to the inability to process requests.
  Authorization Issues: The user or system may not have the necessary authorizations to communicate with the service provider.
  
  Solution:
  
  Check Configuration: Verify the configuration of the service provider in the ILM settings. Ensure that all necessary parameters are correctly set.
  Network Connectivity: Test the network connection to the service provider. Ensure that there are no firewalls or network issues blocking the communication.
  Service Provider Status: Check the status of the service provider to ensure it is operational. If it is down, you may need to wait until it is back online or contact the service provider's support.
  Authorization Check: Ensure that the user or system has the necessary authorizations to access the service provider. This may involve checking user roles and permissions in the SAP system.
  Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation on ILM and service provider integration for best practices and configuration guidelines.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to diagnose and resolve the ILM144 error in your SAP system.