How To Fix ILM111 - Object &1: there is more than one external service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: ILM - Basic Maintenance Processing

• Message number: 111

• Message text: Object &1: there is more than one external service provider

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ILM111 - Object &1: there is more than one external service provider ?

  The SAP error message ILM111 indicates that there is an issue with the configuration of external service providers in the context of Information Lifecycle Management (ILM). Specifically, the message states that there is more than one external service provider defined for the object in question, which can lead to ambiguity in processing requests.
  Cause:
  The error occurs when:
  
  Multiple external service providers are configured for the same object type in the ILM settings.
  The system is unable to determine which external service provider to use for processing the request because of this ambiguity.
  
  Solution:
  To resolve the ILM111 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the ILM configuration settings in your SAP system.
  Navigate to the section where external service providers are defined (usually under ILM settings or ILM object management).
  
  
  
  Identify Duplicate Providers:
  
  Look for the object type mentioned in the error message (indicated by &1).
  Identify all external service providers that are configured for this object type.
  
  
  
  Remove or Consolidate Providers:
  
  If you find multiple providers, decide which one should be the active provider for the object.
  Remove or deactivate the redundant external service providers to eliminate the conflict.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by executing the process that triggered the error to ensure that it is resolved.
  
  
  
  Documentation:
  
  Document the changes made to the configuration for future reference and to maintain clarity in the system setup.
  
  
  
  Related Information:
  
  ILM Configuration: Familiarize yourself with the ILM configuration settings in SAP, as understanding how external service providers are set up is crucial for troubleshooting.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, providing them with the details of the error and the steps you have already taken.
  
  By following these steps, you should be able to resolve the ILM111 error and ensure that your ILM configuration is set up correctly.