How To Fix IHC267 - Action call is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 267

• Message text: Action call is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC267 - Action call is inconsistent ?

  The SAP error message IHC267 ("Action call is inconsistent") typically occurs in the context of the SAP Intercompany Financial Management (IHC) module. This error indicates that there is an inconsistency in the action being performed, which could be due to various reasons related to configuration, data integrity, or process flow.
  Causes:
  
  Configuration Issues: Incorrect or incomplete configuration settings in the IHC module can lead to inconsistencies.
  Data Integrity Problems: Missing or incorrect data in the relevant master data or transaction data can trigger this error.
  Process Flow Errors: The sequence of actions or the conditions under which an action is being called may not be valid.
  Authorization Issues: Lack of proper authorizations for the user executing the action can also lead to inconsistencies.
  Custom Code: If there are custom enhancements or modifications in the IHC process, they might not be handling certain scenarios correctly.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the IHC module to ensure they are set up correctly. This includes checking the settings for intercompany transactions, payment methods, and any relevant parameters.
  Validate Data: Ensure that all necessary master data (e.g., company codes, business partners) and transaction data are complete and accurate. Look for any missing entries or inconsistencies.
  Review Process Flow: Analyze the sequence of actions being performed to ensure they are valid and follow the expected process flow. Make sure that all prerequisites for the action are met.
  Check Authorizations: Verify that the user executing the action has the necessary authorizations to perform the task. This may involve checking user roles and permissions.
  Debug Custom Code: If there are custom developments involved, debug the code to identify any logical errors or exceptions that may be causing the inconsistency.
  Consult Documentation: Refer to SAP documentation or notes related to the IHC module for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes in the IHC module, such as those for configuration and monitoring intercompany transactions.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and how they resolved them.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.