How To Fix IHC068 - The system was unable to find a route

SAP Error Message - Details

• Message type: E = Error

• Message class: IHC - IHC Messages

• Message number: 068

• Message text: The system was unable to find a route

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message IHC068 - The system was unable to find a route ?

  The SAP error message IHC068 ("The system was unable to find a route") typically occurs in the context of the SAP Intercompany Financial Communication (IHC) module, which is used for managing intercompany transactions and communications. This error indicates that the system could not determine a valid route for processing a transaction or communication between companies.
  Causes:
  
  Missing Configuration: The routing configuration for intercompany transactions may not be set up correctly. This includes missing or incorrect entries in the routing table.
  Incorrect Master Data: The master data for the companies involved may be incomplete or incorrect, such as missing bank details or communication methods.
  Inactive Communication Methods: The communication methods (e.g., bank communication, electronic data interchange) may not be active or properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the routing information.
  System Errors: There may be temporary system issues or inconsistencies in the configuration.
  
  Solutions:
  
  
  Check Routing Configuration:
  
  Go to the IHC configuration settings and verify that the routing table is correctly set up. Ensure that all necessary routes between the involved companies are defined.
  Ensure that the communication methods are correctly assigned to the respective companies.
  
  
  
  Verify Master Data:
  
  Check the master data for the companies involved in the transaction. Ensure that all required fields, such as bank details and communication methods, are filled out correctly.
  Make sure that the relevant company codes are properly configured in the system.
  
  
  
  Activate Communication Methods:
  
  Ensure that the communication methods used for intercompany transactions are active and correctly configured in the system.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the routing information and perform the transaction.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring IHC and troubleshooting related issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (for IHC configuration) and others related to intercompany processes.
  SAP Notes: Look for SAP Notes related to IHC and the specific error message for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the IHC068 error in your SAP system.