How To Fix IH307 - Order &1 operation &2/&3: system status &4 was deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: IH - structuring

• Message number: 307

• Message text: Order &1 operation &2/&3: system status &4 was deactivated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IH307 - Order &1 operation &2/&3: system status &4 was deactivated ?

  The SAP error message IH307 indicates that a specific operation within a maintenance order has been deactivated due to the system status of the order. This can occur in various scenarios, typically related to the status management of maintenance orders in the SAP Plant Maintenance (PM) module.
  Cause:
  The error message IH307 is triggered when you attempt to perform an action on a maintenance order operation that is not allowed because the order or operation has a status that prevents further processing. Common causes include:
  
  Order Status: The maintenance order or operation may have been set to a status that does not allow for further processing (e.g., "TECO" - Technically Completed, "CLO" - Closed).
  Operation Status: The specific operation may have been deactivated or set to a status that restricts actions (e.g., "Completed" or "Cancelled").
  User Authorizations: The user may not have the necessary authorizations to change the status of the order or operation.
  
  Solution:
  To resolve the IH307 error, you can take the following steps:
  
  
  Check Order Status: Review the status of the maintenance order and the specific operation. You can do this by navigating to the order in the SAP GUI and checking the status overview.
  
  
  Change Status: If the order or operation is in a status that prevents further processing, you may need to change the status. This can typically be done through the following transactions:
  
  IW32: Change Maintenance Order
  IW38: Change PM Orders (for multiple orders)
  IW29: Display PM Orders
  
  Ensure that the order is not in a completed or closed status if you need to perform further actions.
  
  
  Review Authorizations: Ensure that you have the necessary authorizations to change the order status. If you do not have the required permissions, contact your SAP security administrator.
  
  
  Consult Documentation: If you are unsure about the status management in your organization, refer to your internal documentation or SAP help resources for guidance on how to manage order statuses.
  
  
  Contact Support: If the issue persists after checking the status and authorizations, consider reaching out to your SAP support team for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the IH307 error.
  Status Management: Familiarize yourself with the status management in SAP PM, including the different statuses and their implications on order processing.
  Training: Consider training sessions or materials on SAP PM to better understand how to manage maintenance orders and their statuses effectively.
  
  By following these steps, you should be able to identify the cause of the IH307 error and take appropriate action to resolve it.