How To Fix IH303 - Order & is locked and cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: IH - structuring

• Message number: 303

• Message text: Order & is locked and cannot be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IH303 - Order & is locked and cannot be processed ?

  The SAP error message IH303 indicates that a particular order is locked and cannot be processed. This typically occurs in the context of production orders, maintenance orders, or other types of work orders in SAP. The lock can be due to various reasons, such as ongoing transactions, user sessions, or system processes that are currently accessing the order.
  Causes of IH303 Error
  
  Active Transactions: Another user or process is currently working on the order, which locks it for editing or processing.
  Incomplete Processes: The order may be in the middle of a process (e.g., confirmation, goods movement) that has not been completed.
  User Lock: A specific user may have locked the order due to their session being active.
  System Lock: The system may have placed a lock on the order due to background jobs or other system processes.
  Authorization Issues: Sometimes, the error can also be related to authorization issues where the user does not have the necessary permissions to access the order.
  
  Solutions to IH303 Error
  
  
  Check for Active Sessions: Use transaction code SM12 to check for any active locks on the order. You can see which user or process is holding the lock and take appropriate action.
  
  If you find a lock that is no longer needed, you can delete it (if you have the necessary permissions).
  
  
  
  Complete Pending Transactions: Ensure that any pending transactions related to the order are completed. This may involve confirming operations, completing goods movements, or finalizing other related processes.
  
  
  Wait for Release: If the order is locked by another user, you may need to wait until that user completes their work and releases the lock.
  
  
  Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be processing the order. If a job is running, you may need to wait for it to complete.
  
  
  Contact System Administrator: If you are unable to resolve the issue, it may be necessary to contact your SAP system administrator or support team for further assistance. They can provide insights into system-level locks or issues.
  
  
  Review Authorizations: Ensure that you have the necessary authorizations to access and process the order. If not, you may need to request additional permissions from your security team.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM37 (to monitor background jobs), and IW32 (to change maintenance orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to the IH303 error. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation or user manuals related to order processing and locking mechanisms to better understand how locks are managed in your specific SAP environment.
  
  By following these steps, you should be able to identify the cause of the IH303 error and take appropriate action to resolve it.